![]() "We are listening to issues consumers have experienced and their suggestions," the company said on a website it created to post updates on the hack and to detail how it is addressing the issue. Not very secure.īut the company says it's learning as it goes along, and working quickly to make changes. And, most interestingly, instead of randomly generated PINs, early PIN codes appeared to be simply the date and time you applied for a PIN. Others said the automated freezing line wasn't working. Equifax customers reported reaching call center employees who didn't know what a "credit freeze" was. Since the announcement of the hack and even up to now there have been problems with the freezes. It can also put a crimp in those spur-of-the-moment store credit offers where you get a percentage off your purchase for signing up on the spot. But it's also somewhat of a hassle - so if you're shopping for a car or house, you'll want to leave the freeze off for a while. The Disadvantagesįreezing your credit is a great way to stop thieves or computer errors from messing up your credit history. ![]() The FTC has more info on how credit freezes work as well. After you thaw the report and are done with the transaction, you call the credit bureau back and put the freeze back on. The whole process takes about 15 minutes. To thaw it, you can call a phone number (Equifax's automated freeze lift line is 1-80) and give them the PIN along with either the date range you wanted the freeze lifted, or the name of the company you'd like to be given access to your report. consumers on until December 31, 2026. These reports are included in the free weekly Equifax credit reports currently offered on through April 2021.This means that any time you or any other entity - legitimate or otherwise - tries to check your credit and open up a new line of credit, you'll need to first "thaw" your credit report. In connection with various settlements, Equifax is making at least six additional free Equifax credit reports each year available online to U.S. To opt out of such pre-approved offers, visit Entities that may still have access to your Equifax credit report include: companies like Equifax Consumer Services LLC., which provide you with access to your credit report or credit score, or monitor your credit report as part of a subscription or similar service companies that provide you with a copy of your credit report or credit score, upon your request federal, state and local government agencies and courts in certain circumstances companies using the information in connection with the underwriting of insurance, or for employment, tenant or background screening purposes companies that have a current account or relationship with you, and collection agencies acting on behalf of those whom you owe companies that authenticate a consumer's identity for purposes other than granting credit, or for investigating or preventing actual or potential fraud and companies that wish to make pre-approved offers of credit or insurance to you. Freezing your Equifax credit report will not prevent access to your credit report at any other credit reporting agency. Placing a security freeze on your Equifax credit report will prevent access to it by certain third parties.
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